Nine Management Practices to Create Trust
Here are some outstanding reminders about trust-building int he workplace from the folks at Great Place to Work:
INSPIRING – Employees learn and understand how their job has meaning for the organization and for society, beyond earning a salary and making a profit for the business.
SPEAKING – Management goes to great lengths to be open and transparent, offering access to information across the board, enabling and encouraging employees to contribute beyond the scope of a narrowly defined job.
LISTENING – Special open systems for incorporating peoples’ ideas, for including people in decision-making, and for airing concerns and grievances, are prevalent.
THANKING – Recognizes and rewards good work and extra levels of effort; strives to create a climate of approval.
DEVELOPING – Focus is on nurturing individuals’ gifts to foster personal growth and development as well as offering job-specific training.
CARING – A multiplicity of systems and programs are in place for creating a caring environment for the individual and his/her family. Includes diversity programs, work/life balance, and support in times of need.
HIRING – Focus is on hiring for potential and character of the person, rather than primarily on skill set. New employees are welcomed and assimilated into the team with orientation programs, personal sponsorships, and the like.
CELEBRATING – Celebrations of both personal milestones and company successes are built into the way people work together.
SHARING – Employees share in the fruits of their labor in a variety of ways; rewards are egalitarian in nature. Includes giving back to the community.